What is "Banzai"?
The word Banzai means "hurray; an exclamation of pleasure or approval" in the Japanese language. The company Banzai was created in the tradition of all the 100yen shops in Japan to exemplify its quality, durability, and variety of items. Through Banzai, we hope to provide our customers with a great variety of products and satisfaction beyond their purchasing price.
How do I know my transaction is secure?
At BanzaiLiving.com, you can be assured that your personal and account information is secure. We will not sell or provide your information to any third party unless it is required to do so by law. Your transactions are fully encrypted and secure using 128bit encryption through our SSL site.
What are your ordering hours?
Once you have your web account set up, you can place online order using our website 24 hours a day/7days a week. Our office hours are from Monday through Friday from 9am to 6pm EST. Orders are typically shipped within 2 Business days.
Do you take International Orders?
Currently, our website does not process or ship orders outside of the US. For International Business Account inquiry ONLY, please call us at 1-718-565-5505 or email us at customerservice@BanzaiLiving.com for more information. All our prices are FOB New York City. All International orders must be prepaid with secured funds (wire transfer or bank certified check). Customers are responsible for any customs, duties and brokerage fees they may be required to pay upon delivery of their package. We would recommend you contact your local customs office and package carriers before placing your order with us.
Will I receive an order confirmation?
Yes. When we receive your online order, we will send you a return e-mail confirmation so you know that your order has been received. You will also receive another email at the time of shipment. This email will contain Tracking ID# so you can track where your shipment is after leaving our warehouse.
How do I contact Banzai Living Inc.?
You can contact us through many methods. You can either e-mail, fax or call us with any questions or comments you may have regarding our site or company. Please to go the contact page for more information.
Are there discounts on Large Quantity Orders?
Yes. We are able to discount for large volume purchases. If you are interested in purchasing pallet or truckload quantities of items and wish to inquire about discounts, please call 1-718-565-5505 or e-mail at customerservice@BanzaiLiving.com for more information
Who pays the freight?
Prices are FOB New York City. The customer is responsible for all freight charges. We do have free freight programs for various regions in the USA, please contact your account manager for details.